Terms of Service

Scheduling

You can book your BIRTH IN BERLIN service online in two easy steps:
Schedule an Appointment – pay securely online via PayPal or any major credit card. From here, we coordinate your bookings.
Conveniently register online 24/7.
All my services, schedules and rates are transparently presented on my website. No more waiting on quotes. No hidden costs. Full 360’ transparency on your client dashboard.
You can register at the time of your first booking.
After a successful booking you will receive a confirmation email with a link to create a password and login to your online client account. This will save you time with your future bookings by simply clicking on the button “Returning Client? Login Here.”
If you would like to sign up for recurring sessions, please talk to me and I’ll be happy to set them up for you.

While I try to work with everyone as I realize situations arise, I do hold to the following policies to keep the integrity of memberships in fairness to all members.

  • Full payment is due at the time of scheduling services, the purchase of a service plan or class pass.

     No refunds. No transfers. No exception.

  • 48 hour cancellation policy for private appointments – 24 hours for classes (group activities)

    The full rate will be charged for all private appointments cancelled with less than 48 hours (24 hours for group classes) notice prior to the scheduled time, or a visit will be deducted from an applicable plan or pass. The full rate will also be charged to schedule a new class.

  • Appointments cancelled with more than 48 hours notice (24 hours for classes) may be rescheduled and the full payment may be applied to the new class time.

    Please talk to me to schedule your makeup appointment / class. Makeup appointments / classes are granted optional at my own discretion and need to be taken within 4 weeks. I understand that emergencies do arise and will accommodate those on a case-by-case basis.

  • Recurring services are to be paid by an automated bank transfer (Dauerauftrag) as this will save me substantial PayPal fees.

    If you prefer to pay any of your service fees by direct bank transfer, I am happy to accommodate your wish. Please give me a call at 0151 50465313 or email info@birthinberlin.com . I do not publish my banking details to prevent identity theft.

  • Doula Services are agreed in writing.

    There is a minimum commitment of 16 hours for Antepartum & Postpartum Doula Services, and a packet price for Labor Doula Services. You may extend your commitment at any time. This will save you time with your future bookings. On my online calendar, simply register for the time that fits you best, without having to worry about separate payments.

Rescheduling

Due to the sensitive nature of my services it is possible that I may have to reschedule your service with little notice. Every effort will be made to avoid this. If it does happen your service will be rescheduled within 48 hours of your original time frame.